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Customer satisfaction is our value. Thank customers for their trust, respect their rights and interests, care about their needs, understand their concerns, achieve customer satisfaction and promote customer success. Sincere, friendly, warm and considerate, relaxed, cheerful, considerate and inclusive. Careful service, honesty and care.

1. Customers' suggestions and complaints must be registered one by one and handled carefully. Reply to the customer in a short time. If the customer is not satisfied, continue to take measures or report to the superior for handling until the customer is satisfied. In addition, the complainants shall be criticized and educated. If the complaints are serious, they shall be punished and ordered to apologize to customers.

2. Regularly pay a return visit to customers, accept their opinions and suggestions with an open mind, and take them as the basis for improvement, so as to continuously improve the service quality.